Why Zoho Desk?
Zoho desk gives you one suite of more than 40 integrated business and productivity applications for your entire organization. Simply turn on an app to improve a process. Then connect multiple apps so different teams can work together to delight customers, manage finances, and work productively.
One for all, all for One
If you have a sales app, your sales team will be more productive. If you have Zoho One, your sales, marketing, accounting, and support teams, along with everyone else in your organization, will be more connected and productive than ever before.
Helpdesk you need
On an ideal day, your agent simply works and solves a question or a support request they receive from a customer. On most days though, it’s rather chaotic for agents, receiving mounds of tickets from multiple customers, from various channels. An effective ticket management software ensures that this process goes smoothly, stays error-free, and makes customer service easy for everyone involved.