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Zoho CRM is a one-stop shop for cloud-based business software, with solutions for CRM, project management, accounting and more.

Zoho consulting services

Zoho CRM Features

Lead Management

Capture and track leads efficiently, manage lead data and nurture them into potential customers through effective lead management functionalities.

Contact Management

Maintain a centralised and organised database of your contacts, including customer information, communication history and important details for personalised interactions.

Deal Management

Manage your sales pipeline by tracking deals, their progress 

and associated activities, enabling you to prioritise and close deals effectively.

Account Management

Maintain a complete view of your customer accounts, including their key information, interactions and purchase history, allowing you to provide personalised and targeted services.

Sales Automation

Automate repetitive sales tasks like lead assignments, follow-ups and data entry to streamline your sales processes and improve sales team productivity.

Workflow Automation

Automate various business processes, such as approvals, notifications and task assignments, to ensure smooth operations and increase efficiency across your organisation.

Schedule a free consultation

By taking advantage of our free Zoho CRM consultation, you'll be able to ask questions, see the software in action and get a better understanding of how it can help you achieve your business objectives. To schedule a free consultation, simply contact us and request a demo. We'll work with you to arrange a time that is convenient for you.

Choose either entry level or advanced platform through ZOHO CRM


  • Businesses can track key performance indicators and make data-driven decisions using the software, which offers detailed analytics and reporting.
  • ZOHO CRM is very adaptable, enabling businesses to customise the programme to their unique requirements and procedures.
  • A large user community and excellent customer service.
Zoho CRM
Zoho CRM Plus


  • Advanced sales management features like sales forecasting, pipeline management and sales gamification are available with ZOHO CRM Plus.
  • ZOHO CRM Plus makes it simple to work with other tools you already use because it integrates with a wide variety of other programmes and applications, including accounting and e-commerce software.

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Zoho CRM Free Edition

The Zoho CRM Free Edition is a limited version of Zoho CRM that is available to all users. It includes basic features such as lead, contact and deal management.

Zoho CRM Standard Edition

The Zoho CRM Standard Edition is a more comprehensive version of Zoho CRM that includes additional features such as sales automation, workflow automation and email integration.

Zoho CRM Professional Edition

The Zoho CRM Professional Edition is the most popular version of Zoho CRM. It includes all of the features of the Standard Edition, plus additional features such as custom fields, reports and analytics.

Zoho CRM Ultimate Edition

The Zoho CRM Ultimate Edition is the most comprehensive version of Zoho CRM. It includes all of the features of the Enterprise Edition, plus additional features such as predictive analytics, social media integration and call centre support.

Why Trust IT Solutions Solved For CRM Development?

IT Solutions Solved has a team of highly skilled and experienced developers who are proficient in CRM development. We have a deep understanding of CRM platforms and can provide customised solutions based on your 

specific business needs.

IT Solutions Solved recognizes the significance of punctual delivery and diligently strives to complete projects on time and within the specified budget.

Results achieved with Zoho

Increased Sales Revenue

Businesses using Zoho CRM have reported significant increases in sales revenue through improved lead management, sales automation and better customer engagement.

Enhanced Productivity

Zoho CRM's automation features have helped businesses streamline workflows, reduce manual tasks and increase productivity among their sales and marketing teams.

Streamlined Processes

Zoho CRM's integration capabilities have enabled businesses to integrate their CRM with other systems, such as email, marketing automation and customer support, leading to streamlined processes and improved overall efficiency.

Free CRM Audit

Get a thorough checkup for your CRM system and we'll give you a detailed report with practical tips to make it work even better for your business. Best part? It's absolutely free! This quick audit is like giving your CRM a tune-up to help you get the most out of it.

How does business gets benefits from Zoho CRM?


Implementing Zoho CRM can lead to higher revenue by improving sales team productivity and providing valuable insights into customer behavior, resulting in increased sales and more efficient customer acquisition.

Better Business Processes

Zoho CRM can streamline and automate various business processes, such as lead management, sales forecasting and customer support, leading to better operational efficiency and improved customer satisfaction.

Business Profitability

Zoho CRM can improve business profitability by enabling organisations to make data-driven decisions, optimise sales and marketing efforts and reduce operational costs through automation, resulting in higher profits and better financial performance.

Real time Insights

Zoho CRM provides real-time insights into customer data and sales performance, enabling businesses to make informed decisions and adjust strategies on-the-go, leading to more effective sales and marketing efforts and improved customer relationships.

Our Achievements

These achievements show how much we care about giving our clients the best CRM experience possible. We really love what we do, and we work hard every day to go above and beyond what's expected.

Zoho Certified Developer
       Zoho Certified Developer
Zoho  Certified Professional
Zoho Certified Professional
Zoho Certified Associate
Zoho Certified Associate

Frequently Asked Questions

How does Zoho CRM help businesses improve customer relationships?

How does Zoho CRM help businesses improve customer relationships? 

Zoho CRM provides businesses with a centralised platform to manage customer data, track interactions and streamline sales and marketing processes. It enables businesses to nurture leads, personalise customer engagements and provide exceptional customer experiences, resulting in stronger customer relationships.

Can Zoho CRM integrate with other business applications?

Can Zoho CRM integrate with other business applications? 

Zoho CRM offers seamless integration capabilities with various business applications, including email, marketing automation, customer support and accounting systems. This integration ensures smooth data flow, eliminates manual data entry and provides a holistic view of customer interactions across different touchpoints.

Is Zoho CRM suitable for small businesses?

Is Zoho CRM suitable for small businesses? 

Yes, Zoho CRM caters to businesses of all sizes, including small businesses. It offers a range of editions, including a Free Edition, designed to meet the needs and budgets of small businesses. With its scalable features and flexible customisation options, Zoho CRM can effectively support the growth and requirements of small businesses.

Can Zoho CRM be accessed remotely?

Can Zoho CRM be accessed remotely? 

Yes, Zoho CRM is a cloud-based solution, which means it can be accessed securely from anywhere with an internet connection. Whether you are in the office, on the go or working remotely, you can access your CRM data and work on your sales and customer management tasks through web browsers or mobile devices.

How secure is Zoho CRM for storing sensitive customer data?

How secure is Zoho CRM for storing sensitive customer data? 

Zoho CRM takes data security seriously. It employs robust security measures, including encryption, secure data centers, role-based access controls and regular data backups to ensure the confidentiality and integrity of customer data. Zoho CRM complies with industry-standard security protocols and regulations to protect sensitive information.

What is the pricing for Zoho products?

What is the pricing for Zoho products?

Zoho's pricing depends on the product and the features you need. Some products have free plans, while others have paid plans. The paid plans are billed monthly or annually. You can also get discounts if you pay for multiple years in advance.