CRM Services
IT Solutions Solved CRM services helps you to connect with and earn more customers easily for your business
It's all about achiving your goals CRM services!
SOLVED introduces you to the best-in-market CRM platforms and does everything needed to so you get the most from your innovation investment. We see ourselves not just as IT experts, but growth consultants, specifically designing CRM services that help you grow, scale, and improve everything to do with sales, marketing and account management.
Customer communications
Digitise, streamline, and improve in every way.
Account management
Friction free on business and client- side
Sales pipeline & Marketing
Plan, activate and accelerate with confidence
Process
Automation
Save time, effort and money in efficiency gains.
Analytics & Reporting
Human-friendly analytics that help you decide.
CRM Partners & favourite solutions
We're proud of our partnership with ZOHO
ZOHO CRM is a powerful platform and a leader in its class. We’re proud to fly the ZOHO CRM flag. Easy integration and almost endless app synchronisation gives ZOHO CRM clients everything businesses need to create a truly centralised sales and marketing environment.
ZOHO’s reputation as a fantastic tool is well founded and as a cloud CRM industry leader. Also, with ZOHO investing big into researching and developing ground-breaking CRM improvements, users can bank on their CRM being committed to being a front-running player in the CRM scene, both now and in the future.
Microsoft Dynamics CRM integrations expert
Businesses have relied on the Microsoft brand for decades and in many ways, Microsoft has defined how we experience the digital world at work. MICROSOFT DYNAMICS CRM is Microsoft’s intelligent cloud driven solution, armed with powerful automation capabilities and the ability to unify teams across organisation functions.
It’s a natural evolution point for businesses with plans to integrate existing or more Microsoft software and make solution interaction and connectivity simpler and frictionless.
Pipedrive: Cloud-based, sales-driven excellence
Pipedrive users report closing an average of 28% more deals in their first year. PIPEDRIVE’s claim to fame is that they are a solution that puts sales front and centre of its CRM platform, and by doing so, has fuelled business success for big and small business customers around the world.
Simple, clean, and mobile-friendly, PIPEDRIVE has made plenty of fans as a great tool to manage sales and marketing with.
We're Salesforce certified platform developers
As certified developers, SOLVED has the credentials and experience to design a solution that harnesses the advanced programmatic capabilities of the Salesforce CRM platform. We have hands-on expertise implementing Salesforce CRM and arming our clients with this formidable sales and marketing tool.
We have an intuitive understanding of Salesforce architecture and how to implement integrations according to clients’ needs and in line with their business requirements
Start easily & get incredible support
HUBSPOT offers users both a great CRM platform and best-in-class education and support. They’re known world-wide as a company that’s committed to making a software solution that is incredibly easy to use and empower users with knowledge through their on-site academy and learning resources.
HUBSPOT became famous as a CRM solution when cloud CRM was young and still offer businesses with one of the most accessible and affordable CRM options on the market.
How does a good CRM Services works for you & your customers?
Marketing
Build a better understanding of your customer and what they’re really after
Ensure each communication is more relevant, more personal and friction-free
Get your marketing to respond better to customer signals and respond faster to change
Sales
Make sales experiences more seamless and sales-to-service delivery processes more efficient
Better inbound and outbound communications at each point in your sales funnel
Offer user friendly shop-front capabilities on your website or application
Service
Create more seamless end-to-end onboarding and product delivery experiences
Bring customers and support teams closer together and enhance service quality
Use process automation to optimise the time your team spends with customers
The Solved 6 steps approach to best-in-class CRM results
Discuss
We want to know what your passionate about and talk about how we can help you achieve those goals. And, we want to hear about those things you’re frustrated about, so we can pin-point precisely the kind of technology that can help you overcome it
Design
We deploy our knowledge about computer science, business functions, and software solutions and design a ‘system’ using cloud, networked, or hybrid software – or your own system, if that’s the stage your business is at.
Implement
Once direction is decided upon, we take all the necessary steps to compose a team of specialists to build a secure and user-friendly system for your business. We work closely with your team to minimise down-time and manage risk.
Customize
As we implement, we customise. To get the most from your software solution – we take advantage of their in-build customisation options and get your team involved in digital process development
Launch
Behind the scenes, our methodology and quality assurance processes are continually at work preparing and testing your solution prior to, and during the launch.
Fine tune
Analytics and business intelligence are your new friends. Using these advanced reporting tools, along with structured interviews with each member of your team, we analyse feedback and make the necessary changes needed to implement the first of many improvements you’ll make on your digital transformation journey
Why Choose Our CRM Services
Save time
Automate repetitive tasks so that your sales team can spend less time on data entry and more on selling.
Sell more efficiently
Zoho CRM helps you to get to know what your customers are seeing, and find opportunities for engagement.
Choose Us
Zoho CRM helps you to get to know what your customers are seeing, and find opportunities for engagement.
CRM SOLUTIONS WE DO