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IT Solutions Solved
IT Solutions Solved

Get The Most Out Of Your CRM Software With Local Melbourne CRM Consultant.

Free 45 Mins Consultation
CRM Consultant in Melbourne

Who we are & What we do?

Installing Zoho

Implementation

We help you how to setup your CRM system and install the required and useful addons to boost your efficiency.

Optimizing Zoho

Customisation

A smart optimisation ensures effective software deployment and ROI from your CRM.

Zoho Authorized Partner
Educating Zoho

Training

We teach your team about how to use new features in 

CRM and how to get better sales easier.

Zoho Support

Support

Did something unexpected happen, or do you want to learn how to use CRM more efficiently? We're here to help.

Benefits Of CRM Consulting For Businesses In Melbourne

Streamlined Sales Processes

This automation reduces administrative work and ensures that sales representatives can focus on selling instead of administrative tasks.

Improved Marketing Campaigns

CRM consulting boosts marketing campaigns by utilising customer data and segmentation for more targeted and effective strategies.

Enhanced Collaboration

Consultants guide businesses in implementing CRM features that facilitate seamless information sharing and communication across departments. 

Cost Saving

By optimising resource allocation and improving overall operational efficiency, businesses can achieve cost savings and strategically allocate their resources.

Approach To CRM Implementation And Customisation

Assessing Business Needs

Evaluating the business's specific requirements, challenges and goals to determine how a CRM system can provide value.

Planning and Strategy Development

Creating a comprehensive plan, setting objectives, defining timelines and allocating resources for a successful CRM implementation.

Selecting the Right CRM Solution

Analysing CRM options, considering scalability, functionality and cost to choose the most suitable platform for the business's needs.

Integration with Existing Systems

Integrating the CRM solution with other software applications to ensure seamless data synchronisation and a unified view of customer information across platforms.

Schedule a free consultation

By taking advantage of our free consultation, you'll be able to ask questions, see the software in action and get a better understanding of how it can help you achieve your business objectives. To schedule a free consultation, simply contact us and request a demo. We'll work with you to arrange a time that is convenient for you.

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CRM consultant Melbourne

Professionals Who Deliver

We are a local Melbourne based company who provides organisations and businesses with expert advice and support on different software products and services. We assist businesses in making the best use of CRM software, integrate it with other platforms and give end users training and support. We are experts in products we implement and can assist businesses in making the most of their investment in their software technology.

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What our happiest clients have to say?

Testimonials

We had a very positive experience with IT Solutions solved. We had been experiencing ongoing issues with our ZOHO system and Raj was incredible. He responded immediately to our requests, worked efficiently and effectively on all our issues and spent a great deal of time with us to ensure we were able to understand the modifications. It was an absolute pleasure working with Raj and we are all much wiser and happier because of it!


- Debbie 

Working with Raj from "IT Solutions Solved" was an absolute pleasure. Raj has refined our system and made it so user friendly. He was so generous with his time and incredibly patient with us. Raj went beyond his remit to help us improve our charitable works.


- Vicki Davis

Sharvan at IT Solutions Solved was very helpful and thorough when explaining the Zoho Suite of products to help with my CRM and Helpdesk needs as a small business owner. I would definitely recommend them if you want to take your business to the next level.


- Darren West

Very thorough, friendly, and incredibly helpful. Raj went out of his way to help us with the best IT solution for our business, even beyond what we had "paid" him for. Highly recommend.


- Brittany Bestschinger

Just got off the phone with Raj after our first contact today. Initial impressions are positive. I feel I can trust this man - he seems transparent and honest. So lets see where this goes...ball is in my court now as regards scoping requirements. Thank you for contacting Bilal Ali on my behalf Raj. Regards Martin


- Martin Birch

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CRM reviews

Free CRM Audit

We will provide you with a detailed report that includes recommendations for improving your CRM system and streamlining your operations. This service is completely free of charge and can help you maximise the benefits of your CRM investment.

Request for Free CRM Audit

Let's Connect

"Upon receiving enquiry from you, one of our experts will get in touch with you to organise remote screen sharing session. We will discuss your business and project requirements to guide you to establish required support."

Let us assist you.. Book an appointment!

We're a Melbourne, Australia based Authorised partners. If you need any assistance please feel free to get in touch.

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Hire The Best-In-Class CRM Consulting Services

Implementing a CRM system is not always easy and it requires expertise and experience. This is where hiring the best in class CRM Consulting service in Melbourne.

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Expertise and experience

 We provide a CRM consulting service that has a team of experts who have worked with businesses of different sizes and industries.

Training and support

Implementing a new CRM system can be challenging and your employees may need training and support to use the system effectively. At IT Solutions Solved consulting service that provides training and support to ensure that your employees are comfortable using the system and that it is being used effectively.

Frequently Asked Questions 

What is the role of CRM consultants in implementation?

What is the role of CRM consultants in implementation?

CRM consultants plays a crucial role in assisting businesses with software selection, customisation and optimisation. We provide expertise in assessing business needs, selecting the right CRM solution, customising the system, integrating it with existing systems, training users and providing ongoing support and maintenance.

How can CRM consultants in Melbourne benefit my business?

How can CRM consultants in Melbourne benefit my business?

We being local in Melbourne, we can have in person or online meetings hence reducing the risk of loosing requirements in translation. We can help with streamlining sales processes, improve marketing campaigns, enhance collaboration and provide a competitive advantage. We also assist in optimising customer service, increasing customer satisfaction and driving business growth through personalised experiences and efficient data management.

Are CRM consultants in Melbourne only suitable for large enterprises?

Does your consultants only suitable for large enterprises?

No, our consultants are suitable for businesses of all sizes. Whether you are a small startup or a large enterprise,  our CRM consultants can tailor their services to meet your specific needs and budget. We can help businesses of any size optimise their customer relationship management processes and leverage CRM technology for improved outcomes.

How long does CRM implementation take with consultants?

How long does CRM implementation take with consultants?

The duration of CRM implementation with consultants can vary depending on the complexity of the project, the scope of customisation, and the readiness of the business. Typically, CRM implementations can range from a few weeks to a few months. Consultants work closely with businesses to define project timelines and milestones during the planning stage.

How much does CRM consulting costs?

How much does CRM implementation with consultants costs?

The cost of CRM consulting can vary depending on various factors, such as the scope of the project, the level of customisation required, the complexity of integration and the consulting firm’s expertise. It is best to discuss your scope and requirements in an online or in person meeting. We offer a Free 45 mins CRM consultation.