Zoho CRM is a one-stop shop for cloud-based business software, with solutions for CRM, project management, accounting and more.

Zoho CRM provides businesses with a centralised platform to manage customer data, track interactions and streamline sales and marketing processes. It enables businesses to nurture leads, personalise customer engagements and provide exceptional customer experiences, resulting in stronger customer relationships.

Zoho CRM offers seamless integration capabilities with various business applications, including email, marketing automation, customer support and accounting systems. This integration ensures smooth data flow, eliminates manual data entry and provides a holistic view of customer interactions across different touchpoints.

Yes, Zoho CRM caters to businesses of all sizes, including small businesses. It offers a range of editions, including a Free Edition, designed to meet the needs and budgets of small businesses. With its scalable features and flexible customisation options, Zoho CRM can effectively support the growth and requirements of small businesses.

Yes, Zoho CRM is a cloud-based solution, which means it can be accessed securely from anywhere with an internet connection. Whether you are in the office, on the go or working remotely, you can access your CRM data and work on your sales and customer management tasks through web browsers or mobile devices.

Zoho CRM takes data security seriously. It employs robust security measures, including encryption, secure data centers, role-based access controls and regular data backups to ensure the confidentiality and integrity of customer data. Zoho CRM complies with industry-standard security protocols and regulations to protect sensitive information.

Zoho's pricing depends on the product and the features you need. Some products have free plans, while others have paid plans. The paid plans are billed monthly or annually. You can also get discounts if you pay for multiple years in advance.