5 Data Management Challenges that Small Business Owners Face

Data Management

As small business owners, we tend to do everything on our own. We generally wear all the hats – but as time goes, business grows; we are no longer able to neither rotate nor wear all hats. As the demand of a more organized structure grows, we may have limited skills when it comes to a more technical side. We may be expert s of what we do and the product that we sell, but there are a lot of areas in the business management, where we have to admit, we need help with.


1. Data strategy

The overarching and driving structure of managing data is a data strategy. A data strategy is essentially a roadmap that identifies how a company will collect, handle, manage and store content. While a data strategy can vary in its breadth and depth, a simple strategy explaining each component is vital.

2. Data collection

Two of the most important questions to consider are:
• What data do you want and need to collect
• How will you collect that data

Since data collection can happen in various formats and from various sources, the means of collecting data should be secure (you do not want to compromise any information) reliable (you do not want to lose a single data) and efficient (you do not want to deal with an unorganized data).

3. Data storage

Once you have a collection all your date, the challenge now is where to safely keep it. Data should be stored on a trusted platform. While there are a lot of options nowadays for data storage, you don’t want to use a service has a bad reputation, no reputation just because you are opting for something relatively cheaper. Remember, your data is valuable, you do not entrust just anyone the things that are valuable to you. Keep in mind; key thing to consider is the level of security. Make sure that however and wherever you store your data, it’s safe.

4. Data Sharing

1st 3 are solved, now down to 4. After you have solved your data collection, now how are you going to share data simultaneously and effectively? Will you be able to delegate certain information to only a group of people? You have to opt for again another reliable system that will allow you to do so. Consider also the ease of access for the users.

5. Data Use

Lastly, when and how will you use your collected data? You should understand when and how. Understand the implications of using your data and ensure you have permissions for that use. Remember to be careful of the data you collect and do not violate any of your data use policies.

If you are currently having these challenges as well, do seek out for an expert’s advise. Choosing the best data management system can be a great asset to your business growth.

4 Must-have CRM Integrations for Every Small Business


When you’ve just started your business, you’re doing it all: sales, marketing, follow-ups, execution. Zoho CRM is just like you – it can do it all. How? With some key integrations.

1. Mail: When you’re running a business, you save time if you have one place where you can have your contacts and from where you can send and receive emails. Zoho CRM allows you to have your inbox right within your CRM. You can easily view emails, reply and using Mail Magnet, capture emails from contacts and leads stored in your CRM. All without opening another tab.

2. Visitor Tracking: This feature allows you to turn website visitors into leads. It gives you complete visibility into the online activities of your prospects and customers such as the pages navigated, the duration of each website visit and the actions performed on each page. With the customized CRM View in Zoho CRM, you can prioritize your website visitors and plan your conversations before contacting them.

3. Email Campaigns: Email Marketing is one of the most effective means of communication that helps lead nurturing and qualification. It’s ideal to have your email marketing software work in complete harmony with your CRM. It not only saves you time by working from within your CRM to create targeted email lists, design the email and send, it saves you the trouble of maintaining two sets of customer data. With a good integration, you should be able to even track how your campaigns performed, without opening a new tab.

4. Project Management: Your sales rep has closed the deal. Great! But your development team is lagging behind. This won’t help you close the second deal with that customer. A holistic CRM allows you to follow up with a customer from lead generation to execution. That’s where an integration with a project management app comes in. Zoho Projects integrates seamlessly with Zoho CRM so that every team is up-to-date on the progress during a customer’s life-cycle. It allows you to plan and execute projects within your CRM software.

This will help us realize just how helpful Zoho CRM is for every small business.

Source: Natasha Puri, Zoho Blog

Why Should I Build a Website for My Business?

We frequently hear these reasons as to why web design is not needed:

My business is a start-up, I only have 2 to 3 people under me, business is already doing well, and we do not sell products online. If you are one of those that believe you do not need a website, then this will definitely change your mind.

Most of the business owners think setting up a physical store, reaching potential customers through word of mouth is enough. It never is. It is important for you to create a brand for your business, it is important to create an online presence for your business. Creating an online presence helps you to reach potential customers, it is easier for customers to find you, know more about you, even potential employees, business partners, the list goes on.

85% people of Australia have Internet access and the number of users is increasing at a rate of 1.7%. Currently, there are about 19.4 million mobile phone users in Australia, which again accounts for a large proportion of the total population. With more people having regular access, it is easier for online businesses to find potential buyers. A large portion of business revenues is derived from online transactions or from offline transactions that were a result of online marketing efforts. More than 25 million shoppers are now online, almost everyone is online to search for products and services, purchasing from gadgets, books, personal items even to services. If they have heard about you, but you are nowhere to be found online, no reliable website for reference, unfortunately, your potential customers would choose your competitors, who have boosted and built their online presence.

Keep in mind that your website speaks volume about your business – make sure to have not just a website, but a professional looking website to be taken seriously. Have you tried searching for a certain brand online with the desire to purchase their product or services but changed your mind as soon as you saw their website? The first impression is important, as you have one shot at making a first impression. A well-designed, user-friendly, informative website no matter how small your business may be, can even be on par with the giant companies. Size of the company does not limit chances of building a well-designed website.

A rule to keep in mind, ‘if you have a bad website, then it is better to have no website at all.’ No website means countless of missed opportunities, while a bad website may even be worse, it can make your business look bad and unreliable. It can create a negative impact online. Both are bad for business.


Which are the most prominent CRM applications?


Are you looking for the best way to manage and grow your business? You might get confused by the many ways that are being advertised online and other platforms. However, there isn’t a better way to manage your small business than CRM.

Best CRM Services

What is CRM?

CRM (Customer Relationship Management) is a strategy that small and large entities can use to manage and grow their business. CRM improvises all your business interactions and relationships with potential customers and customers. It also helps improve profitability because it helps in contact management, workflow processes, sales management, productivity and much more. CRM allows you to focus on your company’s relationship with individual and customers.

Some of the best CRM applications:

Here is a list of the best CRM software’s available and the one offered at IT Solution solved.


Salesforce is an all in one CRM software. It is a cloud-based solution that your company needs in a CRM software. Some people associated Salesforce with large business and enterprises, but even small business can take advantage of the product. Salesforce

Zoho CRM

Zoho CRM is considered as one of the most powerful CRM if not the powerful CRM software. Zoho CRM doesn’t compromise your business capabilities but offers all the core functionalities your business needs. With Zoho CRM you have access to your business dealing anywhere you are since it also comes with a mobile app. Free Trial

Active Campaign

Active Campaign is a CRM software that combines all aspects of marketing into one easy-to-use platform. Users can create beautiful and engaging emails and send them to their subscribers. You can also see the interaction and react to them in real time. Free Trial


Infusionsoft provides sales and marketing software for business, especially small business. The software is an automation software that combines CRM, e-commerce and email marketing. Link


Pipedrive is a pipeline management tool and a CRM tool that helps small and large businesses focus on actions that matter to them. Business owners can use Pipedrive to drive growth in your business by focusing on their business and reach out to potential clients. Link

BPM online

BPM online is another CRM software. It is a vendor of process-driven cloud-based software used for service automation and marketing purposes. BPM online is an out-of-the-box process that guides business owners through effective actions that will accelerate results. Click Here

If you are looking to find a CRM software to incorporate into your business, IT Solution solved will be pleased to help you choose the right CRM for your business. Visit us at www.itsolutionssolved.com.au and see the best CRM software and services we provide.

CRM And Integrations


CRM Integrations: Getting the Most Out Of Them

One may think that customer relationship management (CRM) systems have been with us for a long time, meaning that the product and its uses are completely mature and they cannot provide their business with any added value anymore. This is a misconception that some business owners have. However, it all depends on an individual definition of value. To some businesses, the CRM systems might have less value and to others, it adds all the value their business need.

crm integrationAccording to us at IT Solution Solved, we have seen how much value CRM adds to our clients’ businesses. CRM systems offer fantastic security than other systems. With a successful integration of Zoho & other CRMs in businesses, most companies have been able to achieve a real-time response to market conditions, customer inquiries as well as provide the basis to discover and capitalize on long-term trends. The integration can be looked upon as a data-driven use the data to improve your business or get the data out period in the evolution of CRM. CRM helps the business to move forward faster.

Business agility requires, the integration of CRM and other ancillary systems to get the information flowing. That is a challenge that many businesses are facing and it seems to be getting tougher every day. While many vendors would advise you to buy all the software in pre-integration package including CRM and accounting capabilities, the reality is that you need to find the best vendors to purchase your CRM system from. Somebody with all the experience, qualification and certification where you are guaranteed the best services. IT solution solved offer everyone the best place where you can purchase the best CRM systems and an opportunity to successfully integrate them into your business.

At IT Solution Solved we offer the best CRM consulting services of any kind. Do you need a CRM consultant with all the expertise and qualification that meets your business needs, IT solution Solved offer the best CRM consulting services? With years in business, we know how to customize your CRM and streamline sales to fit your business needs and help to generate the value out of your CRM. We can integrate your CRM with apps like Mail Chimp and XERO among other. The integration is done for automation and custom reporting to save you quality time and effort that you can focus on other important aspects of your business and increase productivity.

Watch this Video for more info:

3 Reason for Using IT Strategy Consulting Firms

Strategic IT is using Information technology in playing vital roles in your business plan. The role of strategic IT is to improve efficiency, create opportunities and interactions with clients. Business needs to implement IT strategies in a bid to stay in the game and compete with other business on the online platform. For instance, every business should have a basic website that has information about the company, how it works and the products and services it offers. To reach their goals, all business should consider hiring or using the services of an IT strategy consulting company.

Reason for using IT Strategy consulting firms

Implementation and transformation of IT strategies are at the core of business plan’s execution, but may deploy serious threats if they are not provided by a knowledgeable and experienced IT strategy consulting firm.  Strategy consulting firms have proved to be useful and beneficial for many years. They have proved the importance of expertise and specialization in strategy deployment. The reasons why business should use IT strategy consulting services include:

IT Strategy Consulting

Tap expertise at the right time

Even if you want to tackle all your business plans and strategies personally, engaging outside experts offer you an extra measure of ensuring all problems receive proper attention. Especially if you are dealing with complex and sensitive issues, IT consultants will make sure your problems are thoroughly resolved.

Saves time and money

Does it make sense to spend your valuable amount of time on some complex issues on your business strategy that an outside expert can help you? Typically, using IT strategy consulting firms and experts solves your problem in a timely and affordable manner.

Grow your business and future

There is no better way of ensuring your business succeed and thrive for a long time than using strategy consultants. Strategy consultants are IT experts that offer IT managed services and internet marketing services that help in growing and leading your business to success.

An organization using the services of an IT strategy consultant has a better chance of staying on top of other business. Hiring an IT consultant is an investment that all businesses, small or big should make. Quality IT Strategy consultants will gather requirement, plan your business projects and manage it so that you don’t have to use more money doing so. IT strategy consultants may indeed duplicate roles. They can things from a distinctly different perspective and advocate for client interests.

Our Focused Approach as an IT Solution Company

With so much going around on the internet platform and evolving of technology, there is no better time of using It Solution more than now. IT world is moving from just a simple into a more complex industry that requires a lot of knowledge and expertise to navigate your way through technology. If you are looking for an IT Solutions company that will solve your IT infrastructure and other related issues, the best company if IT Solutions Solved. As an IT solution company, here are some of the services that we provide to our clients:

Cloud computing

Clouding compounding has evolved beyond, PaaS offering, Saas offering, and IaaS offering. Cloud computing has matured and is now the engine of enterprise technology innovation. No wonder it is referred to as running workloads over the internet remotely. There are array types of cloud computing available and we strive to offer our customers the best cloud computing services as an IT solution company.

Our Focused Approach as an IT Solution Company

On-Premises to cloud services

With so much data available, cloud migration is the best option for organizations today. It helps in moving data, application and other business components from one cloud service to another or from one on-premises infrastructure to another.

Software consulting and development

Our mission as an IT solution company is to provide high-quality software development and IT consulting services that are unmatched in the IT industry. Our IT experts based in our branches make us the best software development and IT consulting company in Australia.

Maximizing on integrations

When it comes to maximizing on integration efficiency, our IT solutions company takes a targeted approach towards tackling various tasks from our clients. One key thing that helps us serve our clients professionally is using a scalable, extensible and functional system as the core of our services. We also world in cycles not taking too much at once.

IT transformation

IT transformation is the best way to jump start your path to a digital transformation, it allows organizations to increase efficiency, implement faster systems and enable greater business agility.

IT strategy consulting

Strategy consulting is among the IT services we offer. We offer high-level IT strategy consulting services in the industry.

At IT Solutions Solved we know that the first impression are the most important thing when it comes to your website. We help in building your website and offering other IT related solutions such as SEO marketing, PPC campaigns, CRM consultants and other services.

Affordable Website Design & Development Packages

Moving your business venture into the online world is daunting and hard. Getting started with your web design and development is the complicated part of creating a website. You need to design template that fits your specifications, have a website framework complete, add content, images, products and do many other things for your website. This process is hard work if you don’t have the experience required for the services. This means the only option to build a professional website is by using a web design company.

Web design packages                                    

If you are looking for a creative and experienced web Design Company for your website design, there is no better place to look at the IT Solutions Solved. We are one of the reputable and the best web design company in Australia that serves its customers with the best website designing services. Our website company offers reasonable web design packages and we are well known for our passion is creating something new for your website. Web design packages and services include:

  • Web page design
  • Mobile website design
  • Graphic design
  • Responsive website design
  • Logo design among others.

Website packages differ differently depending on the services your needs, but we will ensure you get value for your money and your website is in line with your vision. After purchasing a web design package, your goal and your specifications are the things that will guide us in creating a functioning website. You can choose from a web design package that is within your budget.

website design and development

Wed development package

If you want to be in the race and at the top of your competitors, website development is important. The days are gone when people used to buy items and services in stores. Now, because people have limited time, they want to shop online. This is the main reason for web development. IT Solutions Solved is the best web development company that offers affordable packages compared to other web development companies. You can choose your website development package as per your needs: packages and services include

  • Social media website development
  • E-commerce websites
  • CSS/xHTML/HTML5 development
  • Content management system (CMS)
  • PHP website development

IT Solutions Solved is a reputable web design and development company that has experienced and certified web developer who will handle your website development and design professionally. We offer excellent website design and development services that match your goals. We work with 100% precision and relevance towards designing your dream website.

Which are the Best Accounting Software to Choose From


software for accounting

One of the many reasons a business fails to succeed in the absence of a robust bookkeeping or accounting system. After all, no one wants to run out of cash.

With a myriad of options in the market, you can either set up an accounting system manually (consider: accounting books); or electronically (consider: Google/excel spreadsheets); or use an accounting software. And unless you wish to get seasoned in book-keeping practices, accounting software is the most practical choice for a busy entrepreneur or a small-mid sized business.

Here are some considerations:

Since every business has its own unique need, the following aspects will help determine your choice –

  • Do you require the software to calculate all payroll requirements (PAYG, annual leave, long service leave etc.)
  • Does it combine other task management requirements such as inventory, work in progress, orders, jobs etc.
  • Can it handle more than two bank accounts
  • Cash flow in a foreign currency?
  • If you have multiple departments, separate financial records for each business
  • Can it collaborate or interface with other payment gateways such as online payments
  • Does the system include customer records or CRM


Software Options that you can Consider

The market is swarmed with customizable accounting software packages designed to meet diverse bookkeeping requirements of the businesses. Some of these software systems are free to use. Out of the multiple options, the best accounting systems for a small business are:

2. Quick Books:

It is the software designed for growing business enterprises. It offers a consolidated customer and supplier database. You can get your company’s snapshot on the dashboard. The unique feature of this program is its ability to track your business mileage by claiming deductions. It can calculate the quarterly taxes and troubleshoot problems using its self-help feature. Use it to generate online reports and keep a track of your finances with its cloud-based remote access capabilities.

2. MYOB:

This online accounting software helps in managing your business finances efficiently. You can connect it to a wide range of mobile app solutions tailored to your business. A PayDirect online feature allows faster payments and MYOB Essentials helps in managing ATO compliance requirements. You can prepare instant reports on BAS, GST, and PAYG. Also, you can link documents easily to the bills.

3. Reckon One:

For easy accounting and powerful functionality, you can choose Reckon One. It is specialized accounting software for small businesses. The salient feature of this software is its flexibility. You can add its modules as per the requirements of your business. It is the only software program that can be put on hold. It is a cloud-based program that hosts the entire data within Australia. Additionally, it has the most stunning dashboard allowing you to choose the widgets you need.

4. Sage:

This cloud accounting program helps in making better business decisions with its advanced reporting and analysis tools. You can automate the manual processes and avoid human errors. It is easy to manage the cash flow and organize all your finances in one place. There are three scalable editions suited to the size of your business. You can opt for add-on modules for payroll management and credit card processing.

5. Xero:

The interface of this software is similar to that of QuickBooks Online. However, it has more enriching features embedded into it. It has Mac integration feature that can be natively connected to Mac UI. You can set up this software with most of the major banks in the USA. Apart from this, it has features like expense claims, invoicing, payroll management, reporting, data security, multi-currency tracking, and much more. You can also run this software on your mobile using its multi-platform app.

6. Cashflow Manager:

It is a specialized small business accounting program available in different versions. It has an easy column methodology. With its cloud version, you don’t need to do the regular backups of accounting data. You can record unlimited transactions. The software is safely hosted in Australia. It offers seamless telephone and email support with a free subscription to Cashflow Manager Care.

7. Nominal:

With its user-friendly interface, Nominal contains a lot of functionalities for freelancers and small businesses. Some unique features of this program include time billing, an easy time-sheet for recording time spent on a project and easy integration with PayPal accounting using PayPal API. There are automated features for invoicing, payments, fees, and transfers. Also, track inventory and make necessary adjustments when required. The program is completely tax-compliant.

8. Saasu:

With innovation and simplicity at its core, Saasu is a dark horse in this race. It offers features like a live dashboard and personalized invoice creation. You can make online payments through the program using PayPal or a credit card. Its Cashflow Forecaster gives you insights about future cash flow. Invoices can be created in multiple currencies, and help track all correspondences using the customer database and address book.

These are the best software options for small business accounting.





Ongoing Website Maintenance Support

Modern websites are increasingly becoming complex. They are operating within an ever changing environment of devices, security threats, internet browsers and website technologies. The launch a new website should represent a new beginning and online presence for your business, but with the complex and sometimes hostile environment, it is the end of online presence to some. To avoid this ordeal, website owners have resolved to website maintenance support to ensure websites’ well-being.

Website maintenance is a great way of keeping your site up to date with the current trends and updates in the online world. It is used to enhance your website functionality by integrating new features and making your site more interactive. Website maintenance support is meant to provide flexibility and requirements based on what your site needs. Just like a business or home needs to be maintained so does your website.

When your site gets older, it breaks apart and you will not be able to use it. Even if you use it, it might be difficult for you to attract traffic to your website since it is not attractive and functional. Before it gets to this stage, it should be fixed. Here is what website company can do for you concerning website maintenance support.

Website Maintenance

Website support: this is a way to make quick updates to your shopping cart or your online site. Web developers and experts have the much-needed experience to offer this kind of support for your website maintenance.

Application maintenanceapplication maintenance covers various patches on your website including security updates and updated versions of your website solution.

Commonplaces rescueanother web maintenance support offered by a website company. The services correct stalled or poorly performing websites. It is used to rush your site and perform CPR on your website operations.

Hotline support: hotline support is available for clients to call their web designing and development companies for website-related questions

Website maintenance support enhances your site by installing plugins, do Google analytics, WordPress conversions, update WordPress websites, twitter social plugins and much more, making sure you have a mobile-friendly site.

If you have a website and you have no time or you don’t know how to update and maintain it, IT Solutions Solved can help you do so. We understand that websites are different and they need a different formula to operate and that’s what we offer our clients, the right website maintenance support for their websites.