Gowrie Victoria

A non-profit organization dedicated to early-childhood education.

About Gowrie Victoria

Gowrie Victoria is a non-profit organization, established in 1939. Gowrie Victoria offers short courses, customized professional development, and training to people desired to work in, or presently working in the early childhood or out of school hours care sector. Gowrie Victoria needed to implement the Zoho CRM in their adult course learning part of the business.

They wanted to

Land all their web enquiries into the CRM directly and to train their staff members of the usage of CRM.

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Skills & Technologies

  • ZOHO CRM subscription setup.
  • Group and personal interviews for business requirements
  • Gathering and process mapping
  • Module customization and user training
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Challenges faced

The first challenge was the limited time and resource constraints. Diverse range of requirements also a challenge face during the development process. And in house system that required integration. The project also needs MX records manipulation for making emails work.

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Conclusion & Achievements

The first challenge was the limited time and resource constraints. Diverse range of requirements also a challenge face during the development process. And in house system that required integration. The project also needs MX records manipulation for making emails work.