We ensure to understand all types of users in your organization, understand their needs and level of work that they do. We do not focus only on the top sales representative, or the most tech-savvy representative, we focus on everyone’s need. When choosing the best CRM to be implemented, a survey cross-section of your CRM consumers – from Customer service, sales, marketing, IT and finance – we gauge their input, understand their task, functions they need and put it into consideration. Most CRM fails because often, only a group of users are considered; remember all users have their own contribution to the organization. Everyone creates an impact.
We can help you with:
- Identifying and selecting best CRM for the business
- Deciding the right package
- Scope of implementation – Custom development
- CRM system customization
- Data migration
- Training and support
The last part of CRM implementation is not to be taken lightly. No matter how successfully you may have planned and executed other prior steps, if you missed out on the last step – training the users, everything will fail. With IT Solutions Solved, our CRM experts provide effective transfer of knowledge wherein all users are able to understand fully the use of CRM. No onegets left behind, as all users are beneficial to the success of CRM implementation.