Why CRM Consultant?
As an IT business and CRM Consultant, I thrive on giving businesses the needed advice, services and plans for their success. I help small and big companies, not just as CRM expert, but as an IT expert and trusted business advisor and analyst with a fresh perspective on your customer service and sales and marketing to improve your customer retention and increase revenue. My services, actions and insight fuel stronger performance and accountability for executives, employees and business owners to help them achieve great success with CRM and IT in general.
Having been a business analyst, worked as an IT Consultant and CRM analyst, Technical Operations Specialist, and Senior Sales and Marketing Executive for many years, I have seen the both sides of disconnect that exist between business teams, and developers. My years of expertise present me with an opportunity to give my clients the best services they need. Am skilled to conduct group and individual interviews, customize applications, ensure our solutions meet your business needs, analyze problems and propose solutions, elicit user/business processes and many other services all for the success of your business.